Reviews ( 635 )
Was very very professional and courteous.......Alex was super helpful and knowledgeable......hands down a good guy.
Chris is a professional provider and came quickly from Corpus. He was kind and fixed my issues. Thank you for having him as a provider!
Matthew was our technician and was so professional, knowledgeable, and friendly. Thank you, Tommy Cool Air, for helping us get out of a bind.
They get it done right, no matter what! Spoke to Tommy himself, super Cool guy!
Chris Rust replaced fuses. He was done in 30 minutes approximately. Seemed very honest, and informative, as far as I could tell. Can't help but wonder why 2 fuses (ECNR25) cost $100 each. Also, I paid by credit card 40 minutes ago, but have received no receipt in my email yet. It's 8:15 pm, maybe it will be here by morning.
Quick and professional
They came out the same day and once they knew what needed to be replaced they looked around the city but the right part was not available so they did a temporary fix until the correct part could come in because of my wife’s health issues with her breathing
Knowledgable
Fast service came as soon as I called the repair guy was supper professional & fast it was fix in a timely manner.
Very friendly and curteous. Very knowledgeable technician. Did an excellent job. Just a little pricey for my taste. But still good job. 🤙🏼
Matthew was very helpful with solving our issues! Very professional and fast service, ac was up and running in no time!
I called this company and they came in 20 minutes they fixed my ac problem and he was also really nice his name was torch
Rolando, akaTorch to the rescue! Superb service!! Got up to 84 degrees in my house and Torch was thorough and fixed the issue. I highly recommend their service.
Tommy Cool provided excellent service! Technician Mathew Perkins was awesome!!! Very detailed in his work and answered all my questions. Be cool Corpus Christi be cool! Be cool Woodsboro be cool!😎
Called today & got a technician on-site within a few hours!! Amazing customer service. I always heard the commercial over the radio & always said if my AC ever went out I would call Tommy. I am so glad I did, Rolando was our tech and was super nice asked if myself or my household needed anything from the store because he needed to stop for gas/water. He even called me for a delay due to traffic, very informative with everything he was doing! Thank you!!!
My A/C went out and Torch did an excellent job fixing it. He was super nice and explained everything perfectly. 10/10 would recommend
I had the pleasure of speaking with the owner, Mr. Tommy Mathison, today regarding options and estimates for replacing my two HVAC systems. Not only did he take time to answer all of my questions, he was extremely professional, no sales pressure, and made me feel like I had been a customer for years. I have no doubt that the hundreds of 5-star reviews reflect the owner's philosophy and honesty throughout his company. And that's rare to find today.