Reviews

Professionalism 5/5 Timeliness 5/5 Knowledge 5/5 We had an exceptional experience! A technician was here within 2 hours of our call on a Friday afternoon. He was very nice and respectful. We ended up needing to replace our entire AC system, which we were not expecting to, but he explained 6 options very thoroughly, so we could make the best decision for ourselves. “The Torch” exceeded our expectations and provided us with much needed cold air!

Mathew was very thorough and courteous. He explained everything he was about to do and why he was doing it. Very knowledgeable. I have a better peace of mind knowing everything was done right.

Friendliest, knowledge and experience. Explaining and answering questions.

Would highly recommend Tommy Cool Air. They were always on time and very efficient explaining what the problem is and how to fix it. They are are definitely my goto.people AC people.

Quick service...knowledgeable technician

We were super impressed with the customer service and excellent work on stalling our split mini A/C. I would recommend!

Fast and professional service. "Torch" was very personable, professional, and knowledgeable. He had our AC up and running in no time at all. Made a couple of great suggestions for keeping our unit running at peak performance which were very much appreciated. Highly recommended.

Extremely professional staff! I called their business and they were able to come out right away. I received a text with a picture of the technician that would be arriving to my home. Technician, Jason Herrera, called when he was about 10 minutes away and he was very courteous and extremely professional. Jason was very thorough in troubleshooting our AC and had our system running within the hour. I would definitely be using them for any AC needs!

Thomas is very knowledgeable and prompt! He runs an excellent business and has great customer service skills. Highly recommend!

Tommy Cool Air was awesome! The technician, Jason came out promptly on a Sunday when our AC went out and had it up and running again within an hour’s time. Price was reasonable and even informed us of a maintenance plan that we will most likely sign up for. Thanks Tommy Cool for keeping us COOL!

A very polite and curious technician. He's A Knowledgeable Tech.

The entire installation went great with professionals. The crew worked great together and on time. Kept me informed durning the process. Great company. High four. Keep cool.

Christian came out and was absolutely killer been with out ac for the past week and he found the problem fast. Definitely a good choice for ACs

torch was genuinely the nicest, most informative maintenance technician my family has ever met. he was insanely polite and knowledgeable - we couldn’t be happier with the work and information he provided for us.

Jason was wonderful during this service. From start to end.

Worked hard to fix what need fixing. No complaints.

Matt did a great job, he was super personable, great attitude, he quickly identified the issue with the AC ductwork and fixed it. Our house was cool in no time. Thank you, Matthew!