"Our thermostat fritzed & the A/C unit would not stay on. I called shortly after 8 a.m. (Sierra was super nice and helpful) & had a great service technician Luis, at my house by 11:45. He quickly diagnosed the problem & advised what was needed & how much it would cost. He was very courteous and professional. He followed all pandemic protocols while performing the necessary service and even called my husband to explain it all prior to starting. We would recommend Luis and [Tommy Cool Air] to everyone. We were extremely pleased with our experience from the phone call all the way through the service. We also received a text introducing the technician & advising when to expect him with tracking information so we would know exactly where he was once dispatched. Thanks so much!"
"Called [Tommy Cool Air] on a Sunday morning and within few minutes I received their callback. [Tommy Cool Air] was able to book me a tech visit for the same day and less than an hour the tech shows up. Mr. Christian Perez was very professional, and he answered all my questions and concerns. He troubleshot the A/C and explained the possible causes of the issue. Finally the A/C was back to work; my family and I are pleased with the services Mr. Perez and [Tommy Cool Air] provided. OUTSTANDING JOB! 100% recommended if you are in need of A/C work fast and completed to your satisfaction."
"We have used [Tommy Cool Air] several times. They are always on time and very professional. They are so trustworthy. They don’t just tell you how much the repair will cost, they go way beyond and search for the best and most affordable option. Highly recommended."
"Chris Perez was very professional, called before to let us know he was on the way. Nice that [Tommy Cool Air] actually sends a picture of the person who is going to show up on your door. Wore a mask when he was around me also which makes you feel safer these days. Came in and diagnosed the problem and when he left it was cooling again. I have used [Tommy Cool Air] in the past on other projects and have always been satisfied with their quick response and fairness on their price. Friendly receptionist who answers the phone and knowledgeable technicians also. I have recommended them in the past and will continue to do it in the future. Thanks again."
"Matt was our rep from [Tommy Cool Air] and he is very good, very professional, extremely careful and clean, he took care in wiping his feet before he enter the house and didn’t get anything messed up. His work was very precise and very detailed in his application to complete the job. He knew what was needed to be done and quickly when to work to fix the A/C unit. I highly recommend Matt for your A/C work."
"Luis, Chris, Matt and Thomas were awesome. [Tommy Cool Air] has the best prices, they were honest and told me exactly what I needed. They are professional and always do a clean job and pick up after themselves. You won’t regret calling them. If you’re looking to replacing your unit, they offer super flexible financing for super low monthly payments. Y’all will be added to my contact list. Thanks for everything."
"Excellent service at a great price. These guys replaced inside & outside units, moved the inside unit to a better location, replaced multiple ducts and the total price was less than most others. Great quality of work to boot."
"These are the guys you want to use!!!! Bought a $10,000 AC from [company name redacted] and they completely BOTCHED the installation. [Tommy Cool Air] worked with me to get a brand-new unit from Trane and installed it CORRECTLY in record time! Honest and straightforward. These are my AC guys for life!!!!"
"I’ve been a [Tommy Cool Air] customer for quite a few years after lots of frustration with another company in Corpus Christi. My experience with [Tommy Cool Air] has been incredible. They do great work – every technician who has worked on my unit has completed the work with precision and skill. The owner has always been professional and has a knack for explaining the technical details in a way that is understandable to someone with little knowledge of the HVAC world. [Tommy Cool Air] will not gouge you. They are a business, but they are *not* a cold, heartless business that is out to squeeze every penny out of you. Most importantly, they are trustworthy and stand behind their work. This is a rare trait of most businesses today. If you need work on your AC, I strongly recommend [Tommy Cool Air]."
"Did a great job installing a new whole house system. We tried another company first. They did a horrible job. After giving the other company numerous attempts to work out all the bugs in their system without success, we had their system torn out. Christian from [Tommy Cool Air] was very sensitive to our frustration from our prior experience. He and his team were exceptional at installing the new Trane system. For the first time ever our master bedroom is the same temperature as the thermostat. We feel blessed to have found Christian and [Tommy Cool Air] to do this job for us."
"[Tommy Cool Air]’s customer service has been wonderful. There was an issue with the thermostat which caused for the entire AC unit to not work. They came out immediately and replaced the thermostat with a temporary thermostat so I wouldn’t be without air, until they were able to order the SMART thermostat all free of charge… Thanks [Tommy Cool Air]!"
"I want to congratulate [Tommy Cool Air] on a very outstanding business with very high integrity. The [Tommy Cool Air] technicians arrived right on time led by Mr. Christian Perez and went right to work with dedication. The technician team were highly professional, always advising me what they were doing, very respectful with yes sir & no sir very courteous. They wasted no time working together as a team and approximately 5 hours had the system up and running while they programmed the unit. As a retired Naval officer I would like to commend the technicians with a Navy term for recognition 'Bravo Zulu,' well done!"
"These guys were great. They were extremely professional and took the time to explain what was wrong with our current system, what needed to be replaced vs. repaired, and why. This left us with no surprises when they were done. I would highly recommend their services to anyone who asks."
"Mr. Matt arrived first at my house this morning and later Mr. Luis. Mr. Matt remained to complete the job and during that time I had a chance to ask questions – Mr. Matt answered all my questions, a very professional person. He took the time to give instructions how to set up the thermostat and app. Thank you very much great job ⭐️⭐️⭐️⭐️⭐️ 👍"