Reviews ( 622 )
The team at Tommy Cool Air is courteous, knowledgeable, and always willing to go the extra mile to ensure customer satisfaction.
Fast, friendly and reliable. Couldn’t have asked for better service.
I had a great experience with Tommy Cool Air! The technician arrived on time, was friendly and professional, and fixed my AC problem quickly.
Everything you ever read positive about a company that pertains to professionalism most definitely applies to Tommy and the whole team. On time, courteous, and very reasonable rates. Great companies like this are hard to come by these days.
The young man who came to repair our air conditioning unit did a very thorough job! He explained everything showed me pictures of what needed to be repaired! Now our house is very “cool”! My dogs are so happy it’s cool in the house! In fact I was very surprised they didn’t bark at the young man! He was also very polite! Rolando was his name! I’m going to recommend to my friends and family to use Tommy Cool for any of their air conditioning repairs! Thank you so much for the great service!
Matthew did a great job in servicing our AC unit. He was very friendly and professional. He knew his business, explained exactly what he did and why. Told us the unit was in good shape with no problems.
Tommy Cool did a fantastic job for us. Mathew and Jared were very skilled and professional. They were attentive to the specifics of our situation and added new ducts that are perfectly positioned and just right for the living space. This is a great company that knows what they are doing! We have had some bad experiences with many different A/C companies here in town but Tommy Cool Air showed up and were honest and straight forward. They got the job done right and I would recommend them to anyone and will definitely call on them again!
Very informative and speedy responses
Tony Mathison was my contact sales representative. He showed up on time and was extremely professional. He explained the different options and seer ratings and informed me about the attic insulation needed for a proper installation. I asked him about my Eccobee thermostat and if it could be installed on my current system. He replied yes, absolutely, and to my dismay he installed it free of charge! I will definitely be going with this company.
The staff is very nice and very knowledgeable.
Fast and friendly service. Can count on Thomas’ crew to take care of all our cooking needs.
Matthew Perkins, one of Tommy Cool Air technicians came to our house for the spring check. He was very polite and friendly, respectful of us and our property, and was obviously highly-trained and qualified and no high pressure sales tactics that we have had with other AC service companies in the past. We will ask for Matthew when we set up the fall checkup. We are very happy with Tommy Cool Air and our new Trane AC/Heating system.
Very nice and professional explained everything very well. Thank you
Tommy from Tommy Cool is a great guy to work with. Very professional and thorough. Excellent and competitive pricing. Jason Herrera, the job boss/ technician and his team were very professional and efficient and a true pleasure to work with. Cleaned up the job site and explained everything about our new unit. A great team all the way around. Thank you.
Came within time window specified. Very courteous and knowledgeable. He answered all our questions thoroughly. Very pleased with service.
Mathew was right on time, called before he showed up, very easy to talk to, explained everything as he went and fixed my much needed garage mini split! Definitely happy with the service I got.
Matt and the Cool Air team were professional, on-time and answered all our questions and concerns. They did a great job replacing vent boxes and cleaning the ducts.
Very impressed with our whole experience with Tommy Cool Air and technician Matthew. Very pleasant and entirely professional. Thank you guys!