Reviews

Fast, friendly and reliable. Couldn’t have asked for better service.

I had a great experience with Tommy Cool Air! The technician arrived on time, was friendly and professional, and fixed my AC problem quickly.

Everything you ever read positive about a company that pertains to professionalism most definitely applies to Tommy and the whole team. On time, courteous, and very reasonable rates. Great companies like this are hard to come by these days.

The young man who came to repair our air conditioning unit did a very thorough job! He explained everything showed me pictures of what needed to be repaired! Now our house is very “cool”! My dogs are so happy it’s cool in the house! In fact I was very surprised they didn’t bark at the young man! He was also very polite! Rolando was his name! I’m going to recommend to my friends and family to use Tommy Cool for any of their air conditioning repairs! Thank you so much for the great service!

Matthew did a great job in servicing our AC unit. He was very friendly and professional. He knew his business, explained exactly what he did and why. Told us the unit was in good shape with no problems.

Tommy Cool did a fantastic job for us. Mathew and Jared were very skilled and professional. They were attentive to the specifics of our situation and added new ducts that are perfectly positioned and just right for the living space. This is a great company that knows what they are doing! We have had some bad experiences with many different A/C companies here in town but Tommy Cool Air showed up and were honest and straight forward. They got the job done right and I would recommend them to anyone and will definitely call on them again!

Very informative and speedy responses

Tony Mathison was my contact sales representative. He showed up on time and was extremely professional. He explained the different options and seer ratings and informed me about the attic insulation needed for a proper installation. I asked him about my Eccobee thermostat and if it could be installed on my current system. He replied yes, absolutely, and to my dismay he installed it free of charge! I will definitely be going with this company.

The staff is very nice and very knowledgeable.

Fast and friendly service. Can count on Thomas’ crew to take care of all our cooking needs.

Matthew Perkins, one of Tommy Cool Air technicians came to our house for the spring check. He was very polite and friendly, respectful of us and our property, and was obviously highly-trained and qualified and no high pressure sales tactics that we have had with other AC service companies in the past. We will ask for Matthew when we set up the fall checkup. We are very happy with Tommy Cool Air and our new Trane AC/Heating system.

Very nice and professional explained everything very well. Thank you

Tommy from Tommy Cool is a great guy to work with. Very professional and thorough. Excellent and competitive pricing. Jason Herrera, the job boss/ technician and his team were very professional and efficient and a true pleasure to work with. Cleaned up the job site and explained everything about our new unit. A great team all the way around. Thank you.

Came within time window specified. Very courteous and knowledgeable. He answered all our questions thoroughly. Very pleased with service.

Mathew was right on time, called before he showed up, very easy to talk to, explained everything as he went and fixed my much needed garage mini split! Definitely happy with the service I got.

Matt and the Cool Air team were professional, on-time and answered all our questions and concerns. They did a great job replacing vent boxes and cleaning the ducts.

Great young man. Does great work.

***UPDATE: Still the BEST!!! Jason was here today (01-29-2025) to perform maintenance. He is awesome! If you aren’t a part of the Cool Kidz Club, you should be! It is affordable and provides peace of mind keeping your expensive equipment in good working order. Thank you Jason! This company is the BEST!!! Best in class! They are professional, punctual, knowledgeable, thorough, high caliber workmanship/craftsmanship, experts, and their word is their bond! Our AC condenser stopped working in Feb 2024. The first company we called said they couldn’t get out to replace the unit until late March. We contacted Tommy Cool Air via his website Thursday evening and he was out to assess our AC system the next morning. We live in a 2015 manufactured home. He arrived punctually, was very professional, friendly, kind and offered several options for our situation. He also assured us he could have the new condenser and coil installed the next week. Tommy was so knowledgeable on every level regarding AC systems. That was clear from the minute we met him. He’s like a “doc” for AC systems. We needed the indoor coil and the outdoor condenser replaced. He offered several creative solutions. He promised to send us an estimate for the 3 options we selected which we received later that day. We had nothing but problems with the Revolv coil and condenser for almost the entire 8.5 years we owned them. We did not want the same coil. Tommy said he would find something else, and as you can see from the pictures, he provided us with a beautiful Mortex coil with quality construction including a sensor for water overflow, and a filter for the refrigerant line. Our old Revolv unit did not have either of those. We had many questions throughout the process and Tommy patiently responded to all of them. He never made us feel like our inquiries were an inconvenience or bother. “I’m here to help!” He repeatedly said. Indeed he was and we appreciated it! His response time was impeccable! His company also provides several financing options which is awesome because it provides a one-stop shop experience. Jason and Torch were the team that installed our coil and condenser. Jason called the morning of the installation to advise of arrival time. He arrived as promised. He focused on removing the old Revolv condenser outside while Torch removed the indoor old Revolv coil and installed the beautiful new Mortex coil. Torch had a great sense of humor and did a good job welding the new copper line for the indoor coil. His part of the installation was only a couple of hours then he left to help other customers. Jason was there from 8:45am until the afternoon working diligently and meticulously ensuring that every part of the condenser was installed to perfection. His work ethic is next level! Then he came indoors and thoroughly cleaned the inside walls of the air handler area, removed the blower wheel and scrubbed it clean, reinstalled and put all components back together. The man has patience! He cheerfully explained to us what he was doing as he worked away. We chose the 3 ton TRANE XR15. Amazingly quiet!!! LOVE this new AC!!! Blows out COLD air and strong air flow from the vents. AWESOME equipment!!! Totally different from the previous Revolv system. The new TRANE condenser with Mortex coil is FAR superior!!! THANK YOU Tommy, Jason and Torch!!!!! Our family appreciates you! In summary, if you want a company that does what is says its going to do, that provides EXPERTISE, punctuality, creative problem solving options, impeccable response times, affordable financing options, friendly service, and QUALITY products… Choose Tommy Cool Air! You will NOT regret it!!! We HIGHLY recommend this company!